Delivery & Returns


Delivery

All orders are being delivered by an amazing team of volunteers. Orders placed before 2pm are delivered the next working day (Monday - Friday). Delivery is free for those aged 65+ and NHS workers as well as for orders over £30. All other deliveries are charged at £5. Please let us know when ordering if you qualify for free delivery.

We currently deliver to SL6, SL7, SL8, RG9, HP9, HP10, HP11, HP12, HP13, HP14 and HP15.

Due to the current coronavirus pandemic, all orders will be placed on your doorstep. Drivers will then either knock or text you to let you know the delivery has arrived. Please do not approach our drivers and allow them time to move away before opening your door.

Returns

If you wish to return a product that you have purchased from us, please email us at [email protected] so we can help. We accept certain items up to 28 days from when the order was been placed. Due to the nature of our products, there are some that we are unable to accept back due to hygiene reasons, so please contact us before sending anything to us. If a return is agreed, we offer a replacement or full refund, whichever suits you.