Delivery & Returns
All orders are delivered by us, for free, in an electric van. We will do our best to deliver all orders within 5 working days. Please check your postcode below for delivery estimates:
SL7, SL8, HP10, HP11, HP12, HP13: Delivery estimated within 2 working days
SL1, SL2, SL6, SL9, RG9, HP9: Delivery estimated within 3 working days
SL3, SL4, SL5, SL10, HP16, HP27, RG10: Delivery estimated within 5 working days
At present, we are unable to offer delivery further afield. We will be launching a postal service soon, so if you live outside our delivery zones, please keep an eye out for the announcement.
If you wish to return a product that you have purchased from us, please email us at firstname.lastname@example.org so we can help. We accept certain items up to 28 days from when the order was been placed. Due to the nature of our products, there are some that we are unable to accept back due to hygiene reasons, so please contact us before sending anything to us. If a return is agreed, we offer a replacement or full refund, whichever suits you.